I wanted to take a moment to write this letter regarding Mr. Chris Chapman, who has been my service advisor for about 4 years at Glenmore Audi. He is always pleasant to speak with, and goes out of his way to provide me with top-notch service. I have been receiving your service for about 4 years and just now was looking to buy a new car. I have been very hesitant choosing between Audi and BMW makes, and my choice to go with Audi was only because of extraordinary service I received at your dealership. Also, I want to mention that the great service is what makes me bring my business to this place, and I will continue to do so in the future. I hope you appreciate having Mr. Chris Chapman as one of your employees. He is a valuable asset to your dealership.