I now own my third Audi, and from the sales staff to the service mechanics, management and loan department, everyone makes the experience of owning a wonderful vehicle like my Audi, a great experience. I had had in the past BMW, but when I went in the attempt to purchase one when I moved to Calgary, I went to the dealership and waited for 30 minutes in the dealership, and no one even said "hello"! I decided to go to Audi, and never left! There are some key people I have dealt with in the past who have made my experience special through their extraordinary service and desire to satisfy me as a client, Mt David Sandusky salesman, Mr. Mike Daniels, and Mr Chris Chapman. These are the people I came in contact with personally however, I realize that the whole team is working together and everyone is a pleasure to deal with. Thank you for making car ownership such a wonderful experience! Audi Canada should be proud to have you all represent the Audi name in Calgary!